1. First you must load the customer credit memo from which you wish to generate a refund check in the Invoice/Credit Memo application. Click on the Find button in the toolbar and locate the credit memo. Highlight the credit memo and double click to load it into the Invoice/Credit Memo application.
2. To access the create refund check functionality, right click on the mouse in the header section of the Invoice/Credit Memo application. Select the Create Refund Check option.
3. Upon confirmation that you wish to create a refund check, the Check applications will be loaded with the newly created check for the customer.
4. The refund check is applied to the customer's balance.