Customer Payment

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Customer Payments is used to enter payments made against customer invoices and credit memos originating in Invoice /Credit Memo.  This screen is also used to apply credit memos and payments that were received earlier but that you were unable to match against invoices at that time.

 

If you receive funds for any other reason than to pay an invoice or credit memo, use Deposit to record them.

 

See also Currency; Customer Payments screen.

 

Entering a Customer Payment

 

1.  Select the customer from whom you have received a payment.  As soon as you select a customer, all of the open invoices and credit memos will appear in the document detail portion of the screen.  The customer's balance will also be displayed as well the total of all credit memos and unapplied payments.

 

2.  The type of transaction defaults to "Payment".  These may be in the form of cash, check or credit card payment. 

 

3.  Enter a reference number (usually a check number for payment by check) to identify the payment.  Reference numbers are optional for payments.

 

4.  Enter the date of the payment.  Usually this is the date that you will deposit the funds into your bank.

 

5.  The remaining required fields are Amount and Deposit To Account

 

6.  You may optionally enter a description in Memo and select the Payment Method.

 

7.  Click on Apply or the checkbox on the document line that you wish to apply the funds to make the Payment Amount and Discount Amount fields enterable. 

 

If the total payment amount is greater than the amount due on the invoice, the invoice amount due will default in Payment Amount.  You may change the Payment Amount to be an amount less than the Balance Due on the document.

 

You may enter a Discount Amount in the following two scenarios:

 

If the Payment Date is prior to or equal to the Discount Date, the Discount Amount will automatically be populated for the invoice.

 

If there are not terms on the invoice or the invoice Due Date and the Discount Date are the same, you can enter a discount amount. 

 

You can only take a discount if the sum of the Payment Amount and the Discount Amount equal the original amount of the invoice. 

 

It is not possible to take a discount on a partial payment or on the remaining balance that results from a previous partial payment. 

 

8.  Click the Save button on the toolbar to complete the transaction.

 

Fields

 

Amount

 

Class

 

Cleared

 

Credits and Unapplied Payments

 

Customer

 

Customer Balance

 

Deposit To Account

 

Doc ID/Number

 

Enter Date

 

Include In Undeposited Funds

 

Job

 

Memo

 

Payment Method

 

Post Date

 

Total Applied

 

Total To Apply

 

Type

 

Unapplied Amount

 

Apply Customer Payment List