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Customer Payment |
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Customer Payments is used to enter payments made against customer invoices and credit memos originating in Invoice /Credit Memo. This screen is also used to apply credit memos and payments that were received earlier but that you were unable to match against invoices at that time.
If you receive funds for any other reason than to pay an invoice or credit memo, use Deposit to record them.
See also Currency; Customer Payments screen.
Entering a Customer Payment
1. Select the customer from whom you have received a payment. As soon as you select a customer, all of the open invoices and credit memos will appear in the document detail portion of the screen. The customer's balance will also be displayed as well the total of all credit memos and unapplied payments.
2. The type of transaction defaults to "Payment". These may be in the form of cash, check or credit card payment.
3. Enter a reference number (usually a check number for payment by check) to identify the payment. Reference numbers are optional for payments.
4. Enter the date of the payment. Usually this is the date that you will deposit the funds into your bank.
5. The remaining required fields are Amount and Deposit To Account.
6. You may optionally enter a description in Memo and select the Payment Method.
7. Click on Apply or the checkbox on the document line that you wish to apply the funds to make the Payment Amount and Discount Amount fields enterable.
If the total payment amount is greater than the amount due on the invoice, the invoice amount due will default in Payment Amount. You may change the Payment Amount to be an amount less than the Balance Due on the document.
You may enter a Discount Amount in the following two scenarios:
8. Click the Save button on the toolbar to complete the transaction.
Fields
Credits and Unapplied Payments
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