Correct Invoice Account Coding

If you entered a Customer Invoice and realize that the accounts setup for one or more invoice items were incorrect, depending on the payment status of the invoice and whether you realized the error before a fiscal period close has occurred, the following steps identify the actions needed to correct the invoice coding:

If the Invoice has not been paid AND the Invoice Post Date is in an open fiscal period:

1.  Modify the Item Sales Account to reflect the correct Account ID.

2.  Using the Find Customer Invoice application, load the Invoice into the Invoice/Credit Memo application.

3.  Delete the line item on the invoice that was previous coding incorrectly.

4.  Add the line item back to the invoice and click on Save.

5.  Verify that the account coding has been corrected by running the Transaction by Type (select a transaction type of Customer Invoices).

If the Invoice has been paid or the Invoice Post Date is in closed fiscal period:

1.  You must enter a Journal Entry to back out the incorrectly coded transaction and enter the correct account coding.  You should select the Customer ID in the Name field of the Journal Entry Transactions.

2.  Verify the account coding has been corrected by selecting the Transaction By Name report and filter the report on the Customer's name.  Also make sure you modify the date range to include the original invoice post date as well as the date of the correcting Journal Entry.